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privacy policy

Introduction


With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

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Collection of personal information

  • First name

  • Postal address

  • Postal code

  • E-mail address

  • Telephone/fax number


The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

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Forms and interactivity:


Your personal information is collected through the following forms:

Website registration form

  • Order form

  • We use the information collected in this way for the following purposes:

  • Order tracking

  • Information / Promotional offers

  • Contact


Your information is also collected through the interactivity that may be established between you and our website, in the following ways:

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  • Comments

  • Correspondence

  • We use the information collected in this way for the following purposes:

  • Information or promotional offers

  • Contact

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Right of objection and withdrawal


We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

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The right of withdrawal is the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

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To exercise these rights, please contact

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Right of access


We are committed to granting a right of access and rectification to all persons concerned who wish to consult, modify or delete information concerning them.

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This right may be exercised by writing to

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Security
The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.

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To ensure the security of your personal information, we use the following measures:

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  • SSL protocol

  • SET Protocol

  • Access management - authorized person

  • Access management - person concerned

  • Network monitoring software

  • Computer backup

  • Login / password

  • Firewall


We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

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Legislation


We are committed to complying with the legislative provisions set out in :

Legislation: Quebec

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